All in-stock items will ship via FEDEX or UPS within 3 business days upon payment approval, excluding holidays. Orders will be shipped according to customer’s specified address. We are not responsible for items delivered to incorrect shipping addresses.
We accept returns or exchanges on any undamaged, unused items within 14 days of delivery date.
If the return is not due to defective merchandise, you will be responsible for the shipping cost back to DENNCH. Please note that for orders that had free shipping, the outbound shipping costs to your shipping address will be deducted from your return refund for any returns that are not defective or incorrect.
Returns must include all original receipts, tags and accompanying packaging.
Please email firstname.lastname@example.org for a Return Authorization code before returning or exchanging items. We cannot issue refunds or exchanges for items returned without an accompanying code.
We are not responsible for any lost or stolen merchandise incurred upon return shipping.
Refunds will be processed in the form in which payment was received.
Please allow up to 10 days for your refund to process.
All sale items are final.
We reserve the right to refuse any returned item that does not meet our return policies.
Please send any return to:
73 South 6th #3 Brooklyn, New York 11249